Privacy Policy

1. General Browsing Information gathers navigational information during each visitor's use of our Web site and our microsites. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells about the use of our Web site and our microsites by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our Web site, microsites and services (i.e. the time it takes a visitor to connect to our Web site or download pages). The navigational information helps us better understand a visitor's experience at and our microsites and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.
2. Personal Information (and its microsites) may ask you to provide personal information (about yourself or someone to whom information is sent) when you establish or sign up for Musclewerks' E-mail, enter a contest, participate in a survey, shop online (including the purchase of a gift card or to shop as a result of a link from, check the status of an order or if you sign up to receive information about our products, promotions and events.
Categories of information collected include name, address, e-mail address, order information, telephone number, mobile phone number, credit card information and messages you create.
Musclewerks uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products, promotions, sweepstakes or Web site, including adding you to the Musclewerks E-mail list when you sign up or make a purchase.
Musclewerks E-mail allows you to receive exclusive information about special offers, media events, new products and much more. If you're not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of Musclewerks E-mail, please follow the removal instructions located at the bottom of each message or complete the removal from e-mail form. Asking to be removed from Musclewerks E-mail will not prevent you from receiving e-mail communications relating to any online order you place at, requests to participate in surveys about our products or other operational e-mail communications.
We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering and monitoring e-mails, and administering drawings or contests. Third party service providers may also assist us in offering, running and monitoring microsites where you may provide personal information about yourself and possibly about your friends. Some of the microsites may also include a means for you to access and download information from your existing email address books through the service provider so you can more easily share our offers with your friends. If personal information is collected on a microsite, the third parties assisting us with those microsites may only use personal information collected on those sites for the purpose of providing services for us and you. Third parties also provide aggregate, comparative information on the performance of our site and our microsites to us and a select group.
If, after making a purchase at, you choose to participate in a survey conducted at a third party provider's website, any personal information that you provide during the survey at the third party provider's website will be subject to that third party provider's privacy policy.
If you make a purchase through, the information you provide (for example, name, address) will be added to a database.
You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site or the public.
In the event Musclewerks sells or transfers all or a portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction.
All information you provide will be maintained in our Web servers and/or internal systems located within the U.S., and protected as noted in this privacy policy.
What are cookies and how do we use cookies on our Web site? uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within and our microsites. This allows Musclewerks to make our site more responsive to your needs by delivering a better and more personalized experience to you. also uses cookies to keep track of how many items you put into your shopping bag and to remember you when you return to
We also use cookies and/or a technology known as clear gifs, which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience. These technologies may also be used to help us keep track of the number of times a video, widget or other media is sent to a friend or how many times a video, media or widget are embedded and, when applicable, the social networking site on which it is embedded. Cookies can sometimes allow us to associate navigational information from browsing visits with personal information you provide at our site.
To ensure compliance with federal law, does not knowingly collect or maintain information provided by children under the age of 13.
For your convenience, our Web site may contain links to other sites. Links that appear on or our microsites should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Web sites. Musclewerks is not responsible for the privacy practices or the content of such linked Web sites. We encourage you to review the separate privacy policies of each site you visit.
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at [email protected].
SECURITY STATEMENT takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we encourage you to adopt in all of your Internet activities.
We designed to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari. SSL is encryption technology that provides security while information is being transmitted over the Internet.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
This Privacy Statement is effective July 27, 2009.