INFORMATION WE COLLECT ONLINE
1. General Browsing Information
MusclewerksInc.com gathers navigational information during each visitor's use of our Web site and our microsites. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells MusclewerksInc.com about the use of our Web site and our microsites by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our Web site, microsites and services (i.e. the time it takes a visitor to connect to our Web site or download pages). The navigational information helps us better understand a visitor's experience at MusclewerksInc.com and our microsites and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.
2. Personal Information
MusclewerksInc.com (and its microsites) may ask you to provide personal information (about yourself or someone to whom information is sent) when you establish or sign up for Musclewerks' E-mail, enter a contest, participate in a survey, shop online (including the purchase of a gift card or to shop as a result of a link from MusclewerksInc.com), check the status of an order or if you sign up to receive information about our products, promotions and events.
Categories of information collected include name, address, e-mail address, order information, telephone number, mobile phone number, credit card information and messages you create.
USING PERSONAL INFORMATION WE COLLECT ONLINE
Musclewerks uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products, promotions, sweepstakes or Web site, including adding you to the Musclewerks E-mail list when you sign up or make a purchase.
E-MAIL AND TEXT MESSAGES
Musclewerks E-mail allows you to receive exclusive information about special offers, media events, new products and much more. If you're not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of Musclewerks E-mail, please follow the removal instructions located at the bottom of each message or complete the removal from e-mail form. Asking to be removed from Musclewerks E-mail will not prevent you from receiving e-mail communications relating to any online order you place at MusclewerksInc.com, requests to participate in surveys about our products or other operational e-mail communications.
INFORMATION WE SHARE WITH THIRD PARTIES
We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering and monitoring e-mails, and administering drawings or contests. Third party service providers may also assist us in offering, running and monitoring microsites where you may provide personal information about yourself and possibly about your friends. Some of the microsites may also include a means for you to access and download information from your existing email address books through the service provider so you can more easily share our offers with your friends. If personal information is collected on a microsite, the third parties assisting us with those microsites may only use personal information collected on those sites for the purpose of providing services for us and you. Third parties also provide aggregate, comparative information on the performance of our site and our microsites to us and a select group.
If you make a purchase through MusclewerksInc.com, the information you provide (for example, name, address) will be added to a database.
You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site or the public.
In the event Musclewerks sells or transfers all or a portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction.
VISITORS FROM OUTSIDE THE U.S
PRIVACY OF CHILDREN ON OUR WEB SITE
To ensure compliance with federal law, MusclewerksInc.com does not knowingly collect or maintain information provided by children under the age of 13.
LINKS TO OTHER WEB SITES AND SERVICES
For your convenience, our Web site may contain links to other sites. Links that appear on MusclewerksInc.com or our microsites should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Web sites. Musclewerks is not responsible for the privacy practices or the content of such linked Web sites. We encourage you to review the separate privacy policies of each site you visit.
QUESTIONS OR CONCERNS
MusclewerksInc.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we encourage you to adopt in all of your Internet activities.
We designed MusclewerksInc.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari. SSL is encryption technology that provides security while information is being transmitted over the Internet.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
This Privacy Statement is effective July 27, 2009.