We strongly believe in our products and want you to be fully satisfied with the purchases you make from us. This is the reason for the Musclewerks Inc Customer Service Guarantee.
Musclewerks Inc can accept returns of products or services purchased directly from Musclewerks Inc (online or over the phone) and in accordance with the restrictions below. Although we strive to minimize process times, refunds may take over one week to process once we receive all required information and/or product(s).
Policy Restrictions (Applicable to all returns)
1. Shipping costs are non-refundable.
2. Apparel purchased directly from Musclewerks Inc may be exchanged or returned for Musclewerks Inc store credit only if the apparel item(s) is/are unworn, unwashed, and if all original tags and labels are attached to the item(s).
3. Dietary Supplement reimbursement requests will only be considered if the respective dietary supplement’s packaging is unopened and unused.
4. Other Items – All other items must be unopened and unused to be considered for a refund.
5. Damaged Items – A picture must be taken of the damaged item and sent to Musclewerks Inc for review.
MUSCLEWERKS INC IS NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE.